Hello All;
I have a evry big trouble and need to your help to get rid of this headache...
I have a Backupexec and it has a HP P2000 deduplication storage. My Backupexec can backup all servers in its own subnet to its deduplication storage and there is no any problems.
When I attempt to backup a file server in a remote office, backup process is interrupted about 9 minutes later. It says
The job failed with the following error: Incorrect function.
Job ended: Monday, April 21, 2014 at 11:51:50 AM
Completed status: Failed
Final error: 0x1 - Incorrect function.
Final error category: Other Errors
1
Errors
Click an error below to locate it in the job log
Backup- \\MYFS01\D:V-79-57344-3850 - The media operation was terminated by the user.
Storage device "Deduplication disk storage 0001:6" reported an error on a request to write a media location identifier (file mark).
Error reported:
A device attached to the system is not functioning.
V-79-57344-34036 - An unknown error has occurred.
It says a device attached is not functioning but no there is no any devices not funcitioning. My backupexec can backup other servers in its own subnet by the same job config...
I watch the device and media processes via debug monitor and it gives following error messages:
EntityFlags = 0x00830000"
EntityUpdate = 0x00830000
PVLSVR: [04.21.14 09:31:21] [4032] 04/21/14 09:31:21.326 PvlEntityDatabase::UpdateEntity() : SUCCESS!
PVLSVR: [04.21.14 09:31:21] [4032] 04/21/14 09:31:21.328 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
PVLSVR: [04.21.14 09:31:21] [4032] 04/21/14 09:31:21.328 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
PVLSVR: [04.21.14 09:31:21] [4032] 04/21/14 09:31:21.329 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
PVLSVR: [04.21.14 09:31:21] [4032] 04/21/14 09:31:21.329 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
PVLSVR: [04.21.14 09:31:21] [4032] 04/21/14 09:31:21.330 AdammSession::Execute( ADAMM_SESSION_EXECUTE_MOVER_RELEASE )
Session = {B4C19F32-B038-4B75-AD71-27C3953C2D73}
PVLSVR: [04.21.14 09:31:21] [4032] 04/21/14 09:31:21.330 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
PVLSVR: [04.21.14 09:31:21] [5548] 04/21/14 09:31:21.330 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
PVLSVR: [04.21.14 09:31:21] [5548] 04/21/14 09:31:21.330 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
PVLSVR: [04.21.14 09:31:21] [5548] 04/21/14 09:31:21.331 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
PVLSVR: [04.21.14 09:31:21] [4032] 04/21/14 09:31:21.331 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
PVLSVR: [04.21.14 09:31:21] [4032] 04/21/14 09:31:21.331 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
PVLSVR: [04.21.14 09:31:21] [4032] 04/21/14 09:31:21.332 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
PVLSVR: [04.21.14 09:31:21] [4032] 04/21/14 09:31:21.335 PvlEntityDatabase::UpdateEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = MEDIA_ENTITY_TYPE
Media = {00C8975A-8D02-496F-BCDF-42A2D7BFECC3}, ""
EntityFlags = 0x008C0000"
EntityUpdate = 0x008C0000
PVLSVR: [04.21.14 09:31:21] [4032] 04/21/14 09:31:21.357 PvlEntityDatabase::UpdateEntity() : SUCCESS!
PVLSVR: [04.21.14 09:31:21] [4032] 04/21/14 09:31:21.357 AdammSession::Execute( ADAMM_SESSION_EXECUTE_MOVER_DISMOUNT )
Session = {B4C19F32-B038-4B75-AD71-27C3953C2D73}
Flags = 0x00000020
PVLSVR: [04.21.14 09:31:21] [4032] 04/21/14 09:31:21.357 AdammSession::DismountMedia()
Session = {B4C19F32-B038-4B75-AD71-27C3953C2D73}
Library = {6F932DB2-8EBA-48CA-ACFF-8E430C3A53C8}, "Deduplication disk storage 0001"
Slot = 0016
Drive = {88663691-36DA-4C8D-88A4-F9B80D4BA4A7}, "Deduplication disk storage 0001:5"
Media = {00C8975A-8D02-496F-BCDF-42A2D7BFECC3}, "OST00000017-4969FF09BBD1EAEF"
Side = 0001
PVLSVR: [04.21.14 09:31:21] [4032] 04/21/14 09:31:21.358 PvlDrive::DismountMedia()
Session = {B4C19F32-B038-4B75-AD71-27C3953C2D73}
Drive = {88663691-36DA-4C8D-88A4-F9B80D4BA4A7}, "Deduplication disk storage 0001:5"
Slot = 4294967295
Side = 4294967295
PVLSVR: [04.21.14 09:31:21] [4032] 04/21/14 09:31:21.358 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
PVLSVR: [04.21.14 09:31:21] [4032] 04/21/14 09:31:21.358 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
PVLSVR: [04.21.14 09:31:23] [4032] 04/21/14 09:31:22.859 DeviceIo: 01:00:05:00 - NDMP device not connected or reservation conflict, SCSI cmd 00
PVLSVR: [04.21.14 09:31:23] [4032] 04/21/14 09:31:23.359 DeviceIo: ndmpConnect: connection=0x000000000BEC0428 host=MYFILESERVER1 port=10000
PVLSVR: [04.21.14 09:31:23] [4032] 04/21/14 09:31:23.485 DeviceIo: ndmpConnect: socket=0x644, local=192.168.5.50:64895, family=2 <-> peer=192.168.5.50:10000, family=2
PVLSVR: [04.21.14 09:31:25] [4032] 04/21/14 09:31:24.736 PvlDrive::DismountMedia() - Release connection
Session = {B4C19F32-B038-4B75-AD71-27C3953C2D73}
Drive = {88663691-36DA-4C8D-88A4-F9B80D4BA4A7}, "Deduplication disk storage 0001:5"
PVLSVR: [04.21.14 09:31:25] [0000] Media_View::UpdateCapacityStats() - {00C8975A-8D02-496F-BCDF-42A2D7BFECC3} 2526
PVLSVR: [04.21.14 09:31:25] [4032] 04/21/14 09:31:25.058 DeviceIo: ndmpConnect: connection=0x000000000BEC05C8 host=MYFILESERVER1 port=10000
PVLSVR: [04.21.14 09:31:25] [4032] 04/21/14 09:31:25.123 DeviceIo: ndmpConnect: socket=0x2a8, local=192.168.5.50:64896, family=2 <-> peer=192.168.5.50:10000, family=2
PVLSVR: [04.21.14 09:31:28] [4032] 04/21/14 09:31:27.945 PvlDrive::DismountMedia() - changer reservation successful. 0003 seconds.
Session = {B4C19F32-B038-4B75-AD71-27C3953C2D73}
Drive = {88663691-36DA-4C8D-88A4-F9B80D4BA4A7}, "Deduplication disk storage 0001:5"
Slot = 0016
SUCCESS!
PVLSVR: [04.21.14 09:31:28] [4032] 04/21/14 09:31:28.353 PvlChanger::DismountMedia()
Session = {B4C19F32-B038-4B75-AD71-27C3953C2D73}
Library = {6F932DB2-8EBA-48CA-ACFF-8E430C3A53C8}, "Deduplication disk storage 0001"
Drive = {88663691-36DA-4C8D-88A4-F9B80D4BA4A7}, "Deduplication disk storage 0001:5"
Slot = 0016
Side = 0001
PVLSVR: [04.21.14 09:32:07] [4032] 04/21/14 09:32:07.336 PvlChanger::DismountMedia()
Session = {B4C19F32-B038-4B75-AD71-27C3953C2D73}
Library = {6F932DB2-8EBA-48CA-ACFF-8E430C3A53C8}, "Deduplication disk storage 0001"
Drive = {88663691-36DA-4C8D-88A4-F9B80D4BA4A7}, "Deduplication disk storage 0001:5"
Slot = 0016
Barcode = ""
ERROR = 0x00000017 (ERROR_CRC)
PVLSVR: [04.21.14 09:32:08] [4032] 04/21/14 09:32:07.614 PvlChanger::ReleaseDevice() - changer reservation release successful!
Session = {B4C19F32-B038-4B75-AD71-27C3953C2D73}
Library = {6F932DB2-8EBA-48CA-ACFF-8E430C3A53C8}, "Deduplication disk storage 0001"
hr = SUCCESS! SUCCESS!
PVLSVR: [04.21.14 09:32:13] [4032] 04/21/14 09:32:12.657 DeviceIo: ndmpConnect: connection=0x000000000BEC05C8 host=MYFILESERVER1 port=10000
PVLSVR: [04.21.14 09:32:13] [4032] 04/21/14 09:32:12.672 DeviceIo: ndmpConnect: socket=0x834, local=192.168.5.50:65009, family=2 <-> peer=192.168.5.50:10000, family=2
PVLSVR: [04.21.14 09:32:16] [4032] 04/21/14 09:32:15.627 PvlDrive::DismountMedia() - changer reservation successful. 0051 seconds.
Session = {B4C19F32-B038-4B75-AD71-27C3953C2D73}
Drive = {88663691-36DA-4C8D-88A4-F9B80D4BA4A7}, "Deduplication disk storage 0001:5"
Slot = 0016
SUCCESS!
PVLSVR: [04.21.14 09:32:16] [4032] 04/21/14 09:32:15.719 PvlChanger::DismountMedia()
Session = {B4C19F32-B038-4B75-AD71-27C3953C2D73}
Library = {6F932DB2-8EBA-48CA-ACFF-8E430C3A53C8}, "Deduplication disk storage 0001"
Drive = {88663691-36DA-4C8D-88A4-F9B80D4BA4A7}, "Deduplication disk storage 0001:5"
Slot = 0016
Side = 0001
PVLSVR: [04.21.14 09:32:20] [4032] 04/21/14 09:32:20.172 PvlChanger::ReleaseDevice() - changer reservation release successful!
Session = {B4C19F32-B038-4B75-AD71-27C3953C2D73}
Library = {6F932DB2-8EBA-48CA-ACFF-8E430C3A53C8}, "Deduplication disk storage 0001"
hr = SUCCESS! SUCCESS!
PVLSVR: [04.21.14 09:32:20] [4032] 04/21/14 09:32:20.204 AdammSession::DismountMedia() - {00C8975A-8D02-496F-BCDF-42A2D7BFECC3} 2526
PVLSVR: [04.21.14 09:32:20] [4032] 04/21/14 09:32:20.204 AdammSession::DismountMedia() - reclaim incomplete OST image
MediaGuid = {00C8975A-8D02-496F-BCDF-42A2D7BFECC3}
MediaLabel = OST00000017-4969FF09BBD1EAEF
JobName = MYFILESERVER1 Backup 00041-Full
PVLSVR: [04.21.14 09:32:20] [4032] 04/21/14 09:32:20.292 DeviceIo: ostutil: sts_open_server PureDisk:SFTCBS001 backupexecrestricted@mydomain.com 0 0.042004 seconds
PVLSVR: [04.21.14 09:32:20] [4032] 04/21/14 09:32:20.386 DeviceIo: ostutil: sts_open_image BEOST_SMap BEOST_SMap 0 0.024002 seconds
PVLSVR: [04.21.14 09:32:20] [4032] 04/21/14 09:32:20.445 DeviceIo: STS: Error: pd_close() failed (9:Bad file descriptor) for image
PVLSVR: [04.21.14 09:32:20] [4032] 04/21/14 09:32:20.445 DeviceIo: STS: Error: pd_close() failed (9:Bad file descriptor) for image
PVLSVR: [04.21.14 09:32:20] [4032] 04/21/14 09:32:20.445 DeviceIo: STS: Error: pd_close() failed (9:Bad file descriptor) for image
PVLSVR: [04.21.14 09:32:20] [4032] 04/21/14 09:32:20.445 DeviceIo: STS: Error: impl_delete_image error (2060018 file not found) removing BEOST_00000017
PVLSVR: [04.21.14 09:32:20] [4032] 04/21/14 09:32:20.445 DeviceIo: ostutil: sts_delete_image BEOST_00000017 2060018 0.050005 seconds
PVLSVR: [04.21.14 09:32:20] [4032] 04/21/14 09:32:20.445 DeviceIo: ostutil: DeleteOstImage BEOST_00000017 0.050005 seconds
PVLSVR: [04.21.14 09:32:20] [4032] 04/21/14 09:32:20.445 DeviceIo: ostutil:TruncateImage BEOST_00000017 deleted 0
PVLSVR: [04.21.14 09:32:20] [4032] 04/21/14 09:32:20.525 DeviceIo: ostutil: sts_create_image BEOST_00000017 BEOST 0 0.079008 seconds
PVLSVR: [04.21.14 09:32:20] [4032] 04/21/14 09:32:20.580 DeviceIo: ostutil:TruncateImage BEOST_00000017 created successfully
PVLSVR: [04.21.14 09:32:20] [0000] Media_View::UpdateCapacityStats() - {00C8975A-8D02-496F-BCDF-42A2D7BFECC3} 0000
PVLSVR: [04.21.14 09:32:21] [4032] 04/21/14 09:32:20.655 PvlChanger::ReleaseDevice() - changer reservation release successful!
Session = {B4C19F32-B038-4B75-AD71-27C3953C2D73}
Library = {6F932DB2-8EBA-48CA-ACFF-8E430C3A53C8}, "Deduplication disk storage 0001"
hr = SUCCESS! SUCCESS!
BESERVER: [04.21.14 09:32:35] [5532] 04/21/14 09:32:34 "Cluster" key is not present in the registry
BESERVER: [04.21.14 09:32:35] [5532] 04/21/14 09:32:34 Did not detect Microsoft cluster ()
BESERVER: [04.21.14 09:32:35] [5532] 04/21/14 09:32:34 VCS cluster keys do not appear to be present in the registry
BESERVER: [04.21.14 09:32:35] [5532] 04/21/14 09:32:34 Did not detect VCS cluster ()
BEREMOTE: [04.21.14 09:32:35] [3492] 04/21/14 09:32:34 "Cluster" key is not present in the registry
BEREMOTE: [04.21.14 09:32:35] [3492] 04/21/14 09:32:34 Did not detect Microsoft cluster ()
BEREMOTE: [04.21.14 09:32:35] [3492] 04/21/14 09:32:34 VCS cluster keys do not appear to be present in the registry
BEREMOTE: [04.21.14 09:32:35] [3492] 04/21/14 09:32:34 Did not detect VCS cluster ()
PVLSVR: [04.21.14 09:33:18] [1208] 04/21/14 09:33:17.855 [FreespaceServiceThreadProc] processing Unconfigured disk storage 0001
PVLSVR: [04.21.14 09:33:18] [3536] 04/21/14 09:33:17.855 [FreespaceServiceThreadProc] processing Unconfigured disk storage 0002
PVLSVR: [04.21.14 09:33:18] [6384] 04/21/14 09:33:17.856 [FreespaceServiceThreadProc] processing Unconfigured disk storage 0012
PVLSVR: [04.21.14 09:33:30] [6524] 04/21/14 09:33:30.535 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = MACHINE_ENTITY_TYPE
EntityGuid = {00000000-0000-0000-0000-000000000000}
EntityName = ."
EntityFlags = 0x00000100
PVLSVR: [04.21.14 09:33:37] [4032] 04/21/14 09:33:37.631 AdammSession::Release()
Additionally adamm log is below:
Scsi Address
Prt :Bus :Tar :Lun Attributes
------------------- -------------------------------------------------------------------------------
0005:0007:0000:0000 Device Name "\\.\Tape0"
Secondary Name "\\?\scsi#sequential&ven_hp&prod_ultrium_5-scsi#5&334e8424&0&070000#{53f5630b-b6bf-11d0-94f2-00a0c91efb8b}"
Primary Inquiry "HP Ultrium 5-SCSI Z39W"
Serial Number "HP Ultrium 5-SCSI HU1102EK7M"
Device Flags UMD, SCSI, SN(TYPE 0)
Device State 3, Online
Device IDs 1006, {B003E7E7-B86A-4FF5-9FFE-B85C209E2BF0}
Device Name "Tape drive 0001"
Device Type 134283265, "LTO 64K (64K,10,0,E,HU)"
Device Features 0x005BFA7F: PB,SFB,SRB,WFM,SFF,SRM,PEOD,EL,LU,E,SBS,DC,SDC,TA,HU,RR,W,EN
Device Element 1008, 0
Device Block Limits 512 min, 65536 max
Device Hard Errors 0 write, 0 read
Device Soft Errors 0 write, 0 read
0005:0007:0000:0001 Device Name "\\.\MediumChanger1"
Secondary Name "\\.\Changer0"
Primary Inquiry "HP MSL G3 Series 5.00"
Serial Number "HP MSL G3 Series DEC1100867"
Device Flags UMD, SCSI, SN(TYPE 0), SN(ELEMENT)
Device State 3, Online
Device IDs 1008, {D5F9BDEE-0906-434A-89E2-BBDC0773532E}
Device Name "Robotic library 0001"
Device Type 2131755008, "CHANGER FS=1"
Device Features 0x00006200: PP,RMP,RRD
1st Slot Number 1
Number Of Slots 23
Portal Slots 1
Import/Export Robotic
Drive Element 0 1006, "HP Ultrium 5-SCSI HU1102EK7M"
Drive Element 1 1009, "HP Ultrium 5-SCSI HU1104EUAP"
0005:0007:0001:0000 Device Name "\\.\Tape1"
Secondary Name "\\?\scsi#sequential&ven_hp&prod_ultrium_5-scsi#5&334e8424&0&070100#{53f5630b-b6bf-11d0-94f2-00a0c91efb8b}"
Primary Inquiry "HP Ultrium 5-SCSI Z39W"
Serial Number "HP Ultrium 5-SCSI HU1104EUAP"
Device Flags UMD, SCSI, SN(TYPE 0)
Device State 3, Online
Device IDs 1009, {0E9B08ED-2217-4EEE-8A37-05D51715355C}
Device Name "Tape drive 0002"
Device Type 134283265, "LTO 64K (64K,10,0,E,HU)"
Device Features 0x005BFA7F: PB,SFB,SRB,WFM,SFF,SRM,PEOD,EL,LU,E,SBS,DC,SDC,TA,HU,RR,W,EN
Device Element 1008, 1
Device Block Limits 512 min, 65536 max
Device Hard Errors 0 write, 0 read
Device Soft Errors 0 write, 0 read
------------------- -------------------------------------------------------------------------------
0700:0000:0000:0000 Device Name "PureDiskVolume:0"
Primary Inquiry "SYMANTECOstLdr MACF"
Secondary Inquiry "SYMANTECOstLdr MACF"
Serial Number "SYMANTECOstLdr 4969FF09BBD1EAEF"
Device Flags UMD, OST, RMA, SCSI, NDMP, SN(TYPE 0), SN(ELEMENT)
Device State 3, Online
Device IDs 1063, {6F932DB2-8EBA-48CA-ACFF-8E430C3A53C8}
Device Name "Deduplication disk storage 0001"
Device Type 2131755012, "CHANGER FS=1, OST"
Device Features 0x00006000: RMP,RRD
1st Slot Number 0
Number Of Slots 1
Portal Slots 0
Import/Export Manual
Drive Element 0 1064, "SYMANTECOstDrv 4969FF09BBD1EAF0"
Drive Element 1 1065, "SYMANTECOstDrv 4969FF09BBD1EAF1"
Drive Element 2 1066, "SYMANTECOstDrv 4969FF09BBD1EAF2"
Drive Element 3 1067, "SYMANTECOstDrv 4969FF09BBD1EAF3"
Drive Element 4 1068, "SYMANTECOstDrv 4969FF09BBD1EAF4"
Drive Element 5 1069, "SYMANTECOstDrv 4969FF09BBD1EAF5"
Drive Element 6 1070, "SYMANTECOstDrv 4969FF09BBD1EAF6"
Drive Element 7 1071, "SYMANTECOstDrv 4969FF09BBD1EAF7"
0700:0000:0001:0000 Device Name "PureDiskVolume:1"
Primary Inquiry "SYMANTECOstDrv CAGM"
Secondary Inquiry "SYMANTECOstDrv CAGM"
Serial Number "SYMANTECOstDrv 4969FF09BBD1EAF0"
Device Flags UMD, OST, RMA, SCSI, NDMP, SN(TYPE 0)
Device State 3, Online
Device IDs 1064, {3D7C7659-EE24-432D-ABDA-BF93634CC6EA}
Device Name "Deduplication disk storage 0001:1"
Device Type 167837696, "DISK 64K (64K,10,0,E)"
Device Features 0x00193A7F: PB,SFB,SRB,WFM,SFF,SRM,PEOD,EL,LU,E,SBS,TA,RR,W
Device Element 1063, 0
Device Block Limits 1024 min, 1048576 max
Device Hard Errors 0 write, 0 read
Device Soft Errors 0 write, 0 read
0700:0000:0002:0000 Device Name "PureDiskVolume:2"
Primary Inquiry "SYMANTECOstDrv CAGM"
Secondary Inquiry "SYMANTECOstDrv CAGM"
Serial Number "SYMANTECOstDrv 4969FF09BBD1EAF1"
Device Flags UMD, OST, RMA, SCSI, NDMP, SN(TYPE 0)
Device State 3, Online
Device IDs 1065, {81D68D81-5424-409A-891C-5970E57FDADA}
Device Name "Deduplication disk storage 0001:2"
Device Type 167837696, "DISK 64K (64K,10,0,E)"
Device Features 0x00193A7F: PB,SFB,SRB,WFM,SFF,SRM,PEOD,EL,LU,E,SBS,TA,RR,W
Device Element 1063, 1
Device Block Limits 1024 min, 1048576 max
Device Hard Errors 1 write, 0 read
Device Soft Errors 0 write, 0 read
0700:0000:0003:0000 Device Name "PureDiskVolume:3"
Primary Inquiry "SYMANTECOstDrv CAGM"
Secondary Inquiry "SYMANTECOstDrv CAGM"
Serial Number "SYMANTECOstDrv 4969FF09BBD1EAF2"
Device Flags UMD, OST, RMA, SCSI, NDMP, SN(TYPE 0)
Device State 3, Online
Device IDs 1066, {144863FF-EE70-464D-BA68-887E479F85F2}
Device Name "Deduplication disk storage 0001:3"
Device Type 167837696, "DISK 64K (64K,10,0,E)"
Device Features 0x00193A7F: PB,SFB,SRB,WFM,SFF,SRM,PEOD,EL,LU,E,SBS,TA,RR,W
Device Element 1063, 2
Device Block Limits 1024 min, 1048576 max
Device Hard Errors 2 write, 0 read
Device Soft Errors 0 write, 0 read
0700:0000:0004:0000 Device Name "PureDiskVolume:4"
Primary Inquiry "SYMANTECOstDrv CAGM"
Secondary Inquiry "SYMANTECOstDrv CAGM"
Serial Number "SYMANTECOstDrv 4969FF09BBD1EAF3"
Device Flags UMD, OST, RMA, SCSI, NDMP, SN(TYPE 0)
Device State 3, Online
Device IDs 1067, {D59CDFF0-68A7-4277-803C-2A675D9C9075}
Device Name "Deduplication disk storage 0001:4"
Device Type 167837696, "DISK 64K (64K,10,0,E)"
Device Features 0x00193A7F: PB,SFB,SRB,WFM,SFF,SRM,PEOD,EL,LU,E,SBS,TA,RR,W
Device Element 1063, 3
Device Block Limits 1024 min, 1048576 max
Device Hard Errors 0 write, 0 read
Device Soft Errors 0 write, 0 read
0700:0000:0005:0000 Device Name "PureDiskVolume:5"
Primary Inquiry "SYMANTECOstDrv CAGM"
Secondary Inquiry "SYMANTECOstDrv CAGM"
Serial Number "SYMANTECOstDrv 4969FF09BBD1EAF4"
Device Flags UMD, OST, RMA, SCSI, NDMP, SN(TYPE 0)
Device State 3, Online
Device IDs 1068, {88663691-36DA-4C8D-88A4-F9B80D4BA4A7}
Device Name "Deduplication disk storage 0001:5"
Device Type 167837696, "DISK 64K (64K,10,0,E)"
Device Features 0x00193A7F: PB,SFB,SRB,WFM,SFF,SRM,PEOD,EL,LU,E,SBS,TA,RR,W
Device Element 1063, 4
Device Block Limits 1024 min, 1048576 max
Device Hard Errors 1 write, 0 read
Device Soft Errors 0 write, 0 read
0700:0000:0006:0000 Device Name "PureDiskVolume:6"
Primary Inquiry "SYMANTECOstDrv CAGM"
Secondary Inquiry "SYMANTECOstDrv CAGM"
Serial Number "SYMANTECOstDrv 4969FF09BBD1EAF5"
Device Flags UMD, OST, RMA, SCSI, NDMP, SN(TYPE 0)
Device State 3, Online
Device IDs 1069, {B1A7337E-CCCB-4700-BCA0-64B894D2B258}
Device Name "Deduplication disk storage 0001:6"
Device Type 167837696, "DISK 64K (64K,10,0,E)"
Device Features 0x00193A7F: PB,SFB,SRB,WFM,SFF,SRM,PEOD,EL,LU,E,SBS,TA,RR,W
Device Element 1063, 5
Device Block Limits 1024 min, 1048576 max
Device Hard Errors 1 write, 0 read
Device Soft Errors 0 write, 0 read
0700:0000:0007:0000 Device Name "PureDiskVolume:7"
Primary Inquiry "SYMANTECOstDrv CAGM"
Secondary Inquiry "SYMANTECOstDrv CAGM"
Serial Number "SYMANTECOstDrv 4969FF09BBD1EAF6"
Device Flags UMD, OST, RMA, SCSI, NDMP, SN(TYPE 0)
Device State 3, Online
Device IDs 1070, {BC031325-7D0F-4F0A-863A-6C03F62DEA84}
Device Name "Deduplication disk storage 0001:7"
Device Type 167837696, "DISK 64K (64K,10,0,E)"
Device Features 0x00193A7F: PB,SFB,SRB,WFM,SFF,SRM,PEOD,EL,LU,E,SBS,TA,RR,W
Device Element 1063, 6
Device Block Limits 1024 min, 1048576 max
Device Hard Errors 1 write, 0 read
Device Soft Errors 0 write, 0 read
0700:0000:0008:0000 Device Name "PureDiskVolume:8"
Primary Inquiry "SYMANTECOstDrv CAGM"
Secondary Inquiry "SYMANTECOstDrv CAGM"
Serial Number "SYMANTECOstDrv 4969FF09BBD1EAF7"
Device Flags UMD, OST, RMA, SCSI, NDMP, SN(TYPE 0)
Device State 3, Online
Device IDs 1071, {36904424-8E1A-4282-8753-92A248F053A7}
Device Name "Deduplication disk storage 0001:8"
Device Type 167837696, "DISK 64K (64K,10,0,E)"
Device Features 0x00193A7F: PB,SFB,SRB,WFM,SFF,SRM,PEOD,EL,LU,E,SBS,TA,RR,W
Device Element 1063, 7
Device Block Limits 1024 min, 1048576 max
Device Hard Errors 1 write, 0 read
Device Soft Errors 0 write, 0 read
------------------- -------------------------------------------------------------------------------
[5812] 04/21/14 11:42:56.495 Start Rsm Support:
[5812] 04/21/14 11:42:56.497 Device Discovery End:
[5812] 04/21/14 11:42:57.967 Disk mapping for Win32:
Win32 name NT internal name
------------------------ -------------------------------------------------------------------------------
C: \Device\HarddiskVolume2
D: \Device\HarddiskVolume5
E: \Device\CdRom0
F: \Device\CdRom1
PhysicalDrive0 \Device\Harddisk0\DR0
PhysicalDrive1 \Device\Harddisk1\DR1
PhysicalDrive2 \Device\Harddisk2\DR2
PhysicalDrive3 \Device\Harddisk3\DR3
PhysicalDrive4 \Device\Harddisk4\DR4
Harddisk0Partition1 \Device\HarddiskVolume4
Harddisk4Partition1 \Device\HarddiskVolume1
Harddisk4Partition2 \Device\HarddiskVolume2
------------------------ -------------------------------------------------------------------------------
[4544] 04/21/14 11:43:05.481 LSU Stats: 11620GB Capacity, 581GB Reserved, 196GB Used, 303GB LogicalUsed, 1.5:1 DedupeRatio - PureDisk:SFTCBS001:PureDiskVolume
[4248] 04/21/14 11:49:37.827 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
[4248] 04/21/14 11:49:37.828 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
[4248] 04/21/14 11:49:37.829 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
[4248] 04/21/14 11:49:37.829 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
[4248] 04/21/14 11:49:37.830 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
[4248] 04/21/14 11:49:37.830 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
[4248] 04/21/14 11:49:37.830 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
[4248] 04/21/14 11:49:37.830 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
[4248] 04/21/14 11:49:37.831 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
[4248] 04/21/14 11:49:37.831 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
[4248] 04/21/14 11:49:37.832 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
[4248] 04/21/14 11:49:37.857 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
[4248] 04/21/14 11:49:37.857 DeviceIo: ndmpSendRequest->connection error to 192.168.18.6:10000, 10054
[4248] 04/21/14 11:49:39.357 DeviceIo: 01:00:06:00 - NDMP device not connected or reservation conflict, SCSI cmd 00
[4248] 04/21/14 11:50:32.568 Reclaim incomplete OST image OST00000044-4969FF09BBD1EAEF from MYFILESERVER1 Backup 00041-Full
I've uninstalled and reinstalled BE Agent on my Fileserver, nothing changed.
I've wiped my deduplication storage (so I lost all my previous backup sets); nothing changed.
I repaired my Backupexec, nothign changed.
I changed NDMP port, it caused additional problems, I took it back. So it didn't fix the problem.