I have a little problem with Backup Exec 2012.
With this version i had to create a backup job for each computer. Completely useless and time consuming.
Problem is that yesterdays backups crashed. Since i do a new full backup today i want to re-calculate the next backup date for all remaining servers.
All i can do is wait for each computers backup to start and click abort. Wait 5 minutes until the backup stops, wait for the next computers backup to start, click abort... this takes hours. I don't have time for that shit.
I tried to contact Symantec Support per e-Mail. Well, this takes more time than clicking through all the backup jobs 10 times.
I tried to contact Technical Support per phone. I just have this single simple question. I get asked half an hour useless questions about support numbers, the support guy does not even listen to me. After half an hour i stopped that shit and cancelled the phone call. The support guys just know how to make one aggressive. Never again.
So, can anyone provide an answer before i replace all symantec stuff with products from other vendors ?
The whole Symantec support is just waste of time. Unuseable.