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Cannot browse Microsoft Information Store to perform a restore.

我需要解决方案

Good morning,

We've got a problem with restoring emails when using backup exec 2012 and Exchange 2010. Before I outline the issue the backups are sucessful and we can restore items using the search functionality (which to be honest is rubbish). 

Step 1 - Restore Wizard - Micorsoft Exchange

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1.jpg

Step 2 - Micorosft Exchnage mailbox items

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2.jpg

Step 3 - Successfully validate all the credentials

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3.jpg

Step 4 - The problem, it will not allow us to expand the Microsoft Information Stores and browse individual mailboxes or items to restore

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Clik here to view.
4.jpg

 

Backup Exec Server:

  • OS: Windows Server 2008R2 (64bit)
  • BE Version: 14.0 Rev. 1798

Exchange Server:

  • OS: Windows Server 2008R2
  • Exchnage Version: 2010 - 14.1 (Build 218.15)

Has anyone got an suggestions or tech articles that might be useful.

Mark


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