Hi All
I start upgrade work CASO server and get next error in installation log.
Server windows 2008 r2 Enterprise SP1.
Any ideas ?
Ub40
Symantec Backup Exec (TM) 13 Installation Log
12-06-2013,13:17:46 : EnumProcesses Counts: 95
12-06-2013,13:17:46 : Windows Operating System Version: 6.1
12-06-2013,13:17:46 : GetProductInfo returned success. Checking for CORE OS values.
12-06-2013,13:17:48 : Executing managed _Setup:
12-06-2013,13:17:48 : C:\distr\BEWSR3\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
12-06-2013,13:17:49 : Loading XML from:
12-06-2013,13:17:49 : C:\distr\BEWSR3\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
12-06-2013,13:17:49 : RawsDlgSequence::CheckInstMode
12-06-2013,13:17:49 : BEOperations::BE_GetInstalledProdCodeVersion()
12-06-2013,13:17:49 : Found Current_PID BEWS Product.
12-06-2013,13:17:49 : Equal PIDs.
12-06-2013,13:17:49 : Installing Version 13.0.5204; (Major=13, Minor=0, Build=5204) = Target Version 13.0.5204; (Major=13, Minor=0, Build=5204)
12-06-2013,13:17:49 : Equal PIDs, Maintenance Mode.
12-06-2013,13:17:49 : Running in Maintenance Mode
12-06-2013,13:17:49 : Trying to redirect to cached _setup.exe
12-06-2013,13:17:49 : AgentSeqDlgs::Misc_BE_CommonOps
12-06-2013,13:17:49 : Error initializing shared data
12-06-2013,13:17:49 : ERROR: Installation failed with error 1603. GetLastError = :0
12-06-2013,13:17:50 : Loading XML from:
12-06-2013,13:17:50 : C:\ProgramData\Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\IFProducts.xml