Hello;
Actually I've posted the same question before while I was using BE2012 but I couldn't have got any solutions although I opened a case to Symantec. I have a BE2014 server and the same problem is exist.
The problem is that client-side deduplication enabled jobs for remote servers can not be completed. The job is terminated 8-9 minutes later with the following error message:
| Backup- \\REMOTESERVER01.mydomain.com\D:V-79-57344-33861 - The media operation was terminated by the user. Storage device "P2000-Backup-Storage:4" reported an error on a request to write a media location identifier (file mark). Error reported: A device attached to the system is not functioning. V-79-57344-34036 - An unknown error has occurred. |
The same BE server can backup all other servers in the same subnet with the same configuration settings and as client-side deduplication enabled.
The same BE server can backup remote VMs without any problems but if I try backup a remote VM directly (not through Vcenter) the job can not be completed.
The storage is a HP P2000 DAS and dedicated as deduplication storage. The server is a HPDL370G7. The WAN link bandwidth is about 60-70 Mbit/s or higher...
I attached the debug log. Please take a look the ndmp connection erros.
What do you want me check guys? I need to your advises.
Regards
Tirelibirefe