In my Vspehere 4.0 environment none of my VMs have successfully completed a GRT backup. The VM's VDK files are successfully backuped but they all have the exception no GRT volumes found,reading from source. The Luns hosting the vms have been mounted readonly on the media server however Based on the errors below i am inferring that Backup Exec is unable to properly retrieve Vm volume information required by GRT and i am unable to discern where the info is being read from. The RAWS agent is installed on all Vms and snapshots are executing successfully. Any assistance is appreciated
Info: Cannot find the registry hive file: \\?\GLOBALROOT\Device\vstor2-mntapi10-shared-38E238E2007E0000000000000F000000\\WINNT\system32\config\system 0 0x0
[2252] 2013-02-18T23:21:00.125 [mounter] - Info: Cannot find the registry hive file: \\?\GLOBALROOT\Device\vstor2-mntapi10-shared-444D494F3A49443A56D5AE30E1D2834088E4CB71CFD255FF10000000\\WINNT\system32\config\system 0 0x0
[2252] 2013-02-18T23:21:00.125 [mounter] - Cannot find boot configuration file. Searching for the registry hive file in any volume of each disk
Original DriveLetter for Virtual Volume:
[2252] 2013-02-17T20:19:22.684 [engidrapi] - Original Volume GUID for Virtual Volume:
[2252] 2013-02-17T20:19:22.684 [engidrapi] -
[2252] 2013-02-17T20:19:22.685 [mounter] - VDiskMounter::MountAllDisks: no drive letter or volume GUID found, volume ignored
[2252] 2013-02-17T20:19:22.695 [mounter] - VDiskMounter::MountAllDisks: no drive letter or volume GUID found, volume ignored
[2252] 2013-02-17T20:19:22.695 [mounter] - VDiskMounter::MountAllDisks: no drive letter or volume GUID found, volume ignored
[2252] 2013-02-17T20:19:22.695 [mounter] - Mount of all disks succeeded
[2252] 2013-02-17T20:19:22.695 [fsys\ntfs\img_pdi] + img_pdi_attach.cpp (633):
[2252] 2013-02-17T20:19:22.695 [fsys\ntfs\img_pdi] | Error mounting disk(s): E_IMG_FS_NO_GRT_VOLUMES_FOUND (0xe0009745).
ndmp\ndmpsrvr] - AssertBackupPrivilege failed: Access is denied.
[5836] 2013-02-18T21:40:42.067 [ndmp\ndmpsrvr] - AssertRestorePrivilege failed: Access is denied.
[5836] 2013-02-18T21:40:42.067 [ndmp\ndmpsrvr] - AssertPrivilege( SE_SECURITY_NAME ) failed: Access is denied.