We have a Windows 2003 server here running Backup Exec 11d for Windows Servers. After some harddrive corruption problems, we needed to reinstall Backup Exec. I pulled out the original installer disc and license key card and started the install. When I was asked to enter the license key, the installer replied "An invalid license key has been entered. Please verify and try again." Well, the number I entered was correct and still no luck.
I called Symantec Tech Support and they would not help me, as this version of Backup Exec has reached end of life. They suggested I purchase an upgrade of the software. Getting a new purchase through the corporate structure would take too long - I need my daily backups back in service as quick as possible. A reinstall of software we already own would be the quickest answer. Tech Support told me to come to this forum and get help this way.
Any assistance you guys can provide would be most appreciated.
Thanks.
Jim Verduin