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Agents and Licensing

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我需要解决方案

I am waiting to hear back from Symantec Support so I figured I will post here as well

 

We have a customer that has Backup Exec 2014 Small Business Edition(SBE) and had a few questions in regards to the Backup Exec Agents.

1) Backup Exec 2014 SBE can backup 1 server by default? so only has 1 agent?
2) We know that it can backup upto 3 server, but to do this we would need purchase Two (2) Small Business Edition Agent for Windows for the Two(2) remote servers?

Here is the scenario

We have a customer with 3 servers.
Server 1 -  Windows Server 2008 R2, Domain Controller, Exchange Server 2010, File Server, Backup Exec is installed on

Server 2 - Server 2008 R2 - Custom Application running on MS SQL Server

Server 3 - Server 2008 R2 - Sage AccPacc Server, running on MS SQL Server

Server 1 backups fine, server 2 and server 3, have started to fail with the error "The job failed with the following error: The trial period for Backup Exec or for an agent or option has expired. You must enter the serial number to continue. "

Now I understand that the error is be cause I do not have any agents licensed, hence my questions above

 


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