Hello,
I'm having trouble with Backup Exec failing on a VSS error while backing up the System State.
I fully updated Backup Exec to take that out of the equation we are running BE 2012 SBE v14 rev 1798 64bit.
It seems it's looking for a volume that does not exist (anymore?). The full error below;
Completion status:
Job ended: woensdag 24 september 2014 at 19:04:11
Completed status: Failed
Final error: 0xe0000352 - The specified volume does not exist. Recreate the volume, and then try the job again.
Final error category: Resource ErrorsFor additional information regarding this error refer to link V-79-57344-850
Errors:
BackupV-79-57344-850 - Snapshot Technology: Initialization failure on: "System?State". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).
Snapshot technology error (0xE0000352): The specified volume does not exist. Recreate the volume, and then try the job again.
Check the Windows Event Viewer for details.
As a test I ran the monitor tool and the first error that catched my eye was as below;
BEREMOTE: [09-25-14 10:03:41] [11884] 2014-09-25T10:03:41.691 [fsys\ntfs] - INFO: Path [\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy51\Program Files\Windows NT\Bureau-accessoires] identified as Profile Compatibility Junction - not crossing
BEREMOTE: [09-25-14 10:03:41] [11884] 2014-09-25T10:03:41.692 [fsys\ntfs] - Informational: Object:'\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy51\Program Files\Windows NT\Bureau-accessoires' MSFT Reparse Tag:'IO_REPARSE_TAG_MOUNT_POINT (0xA0000003)'
BEREMOTE: [09-25-14 10:03:41] [11884] 2014-09-25T10:03:41.692 [fsys\ntfs] - and target is [C:\Program Files\Windows NT\Accessories]
BEREMOTE: [09-25-14 10:03:41] [11884] 2014-09-25T10:03:41.693 [fsys\shared] - CreateFile(\\.\GLOBALROOT\Device\HarddiskVolumeShadowCopy51\Program Files\Windows NT\Bureau-accessoires) failed. return code: 5
I can provide a full log if needed.
Any help please? I'm not sure what to do next.