Last Thursday night was our last successfully incremental backup.
Daily Incremental and Weekly Full (Monthly Write last Full to Tape)
Last Friday I made the mistake of upgrading to the new SP1 and have not been able to backup correctly since.
Our basic model is to Backup all jobs to the De-Dupe Store on the MMS (24 TB RAW Space @ 60 % used) and the Optimized De-Duplicate this backup Set to a off-site De-Dupe Store (24 TB RAW Space @ 53 % used) Both Servers have 32 GB RAM.
The Two Servers are Brand New DELL R720XD Server with on board disk. They were freshly bought 6 months ago to have a clean Windows 2012 R2 Server build with a clean install of BE2014.
We push around 9 TB of data to these De-Dupe Devices during the Weekly Full backups.
Most Agent based backups seem to work, they write to the De-Dupe store on the MMS but the Optimized Duplicate to the Off site BE2014 Server the job goes to "Active: Queued".
Two of the 9 VMWare Agent AVVI GRT seem to backups run through OK until it need to duplicate the set to the off site De-Dupe store it goes to Active:Queued no Job Rate and byte count. The Rest sit at Active : Queued for days....
Call is logged with Symantec since Monday and other than shunting me from one team to the other and then promising to escalate it to next level just today have not been any help at all.
Is there a bug or have I broken the installation during the Patching process - can anyone offer any advise or run into this type of behavior?
Thanks to anyone that can offer anything, it will be 6 Days since we have done a backup.
Thanks in advance
Stuart