So I have a pretty straight forward setup. I have a single 2008 R2 server running Hyper-V that runs Backup Exec on the same server. It's backing up the entire server including 6 VMs that include 4 2008 R2 VMs (1 exchange, 1 sql, 1 sharepoint and 1 application server), 1 2003 server (legacy Sharepoint), and one windows XP (legacy reports server with no new data, but has to be running when users need to pull old data) to tape. They all backup fine except the windows XP vm. It's fully patched running SP3. I've reinstalled the Agent for Windows as well as the Hyper-V Integration Services, and I still get this error for backup:
Backup- VRTSRV::\\SERVERNAME\Hyper-V?Virtual?Machine\CardSourceV-79-57344-38732 - Virtual machine 'CardSource' does not meet the requirements necessary for Backup Exec to restore individual application items. You cannot perform GRT-enabled restores of application data from this backup. V-79-57344-38769 - Virtual machine 'CardSource' was backed up using an offline backup, therefore the VHD / VHDX files are only crash consistent. File-level recovery can be performed, but results may be unpredictable. Application-level recovery cannot be performed for this virtual machine.
I did notice that when I look at the integration services in Device Manager, it shows the Hyper-V Volume Shadow Copy system device, but it states (not supported) next to it and there is no services for it:
Since it's going to tape, I'd just like to run a single job and have it be successful without exception. And since it's legacy data, I really only need it to be restorable as a full VM as we don't ahve the software anymore and can't install it on a new server and move the data.
I've read that Windows 2000 wasn't supported for GRT, but I thought XP was supported. Any thoughts? Thank you!