Looking for suggestions to resolve consistent job failures (error messages below) backing up System State files on a Windows 2003 R2, x86, server using Backup Exec 2010 R3, SP2 (with hotfixes applied). Backup destination is an external USB hard drive.
Error message:
Backup- System?StateV-79-57344-652
and...
Backup- System?StateWARNING: "System?State\System Files\System Files" is a corrupt file. This file cannot verify.
- Not running McAfee
- Backup of System State using MS backup generates no errors.
- Problem occurs with or without Symantec Endpoint Protection services enabled.
- Problem occurs with or without Advanced Open File Option enabled.
- No Exchange server
- Single server environment
- Backups run fine without including System State in backup selections.
Next I uninstalled and reinstalled SBE 2010 R3, SP2, with patches. No change - system state fails with same error code E000FEDF.
SBE job debug log contains:
BEREMOTE: [04/30/13 22:27:11] [7212] [fsys\systemstate] - AD:Status FS_READING_OBJECT_FAILURE (0xE000FEDF) calling FS_ReadObj in SystemState::ReadObj:259
BEREMOTE: [04/30/13 22:27:11] [7212] [fsys\shadow] - Informational: Closing Component 'System Files'
BEREMOTE: [04/30/13 22:27:11] [7212] [fsys\shadow] - Informational: calling IVssBackupComponents::SetB
BENGINE: [05/01/13 14:02:16] [0000] [10476] [server] - Updating status for: 'System State backup' (0x1 0x0)
BENGINE: [05/01/13 14:02:16] [0000] [10476] [server] - Status for: 'System State backup' updated
BESERVER: [05/01/13 14:03:07] [9000] -1 SetServiceStatus: state: SERVICE_RUNNING check point: 0 wait hint: 0
BEREMOTE: [05/01/13 14:03:09] [9516] [fsys\shadow] - Status FS_STREAM_CORRUPT (0xE000FE36) for Component System Files in SHADOW::ReadComponent
BEREMOTE: [05/01/13 14:03:09] [9516] [fsys\systemstate] - AD:Status FS_READING_OBJECT_FAILURE (0xE000FEDF) calling FS_ReadObj in SystemState::ReadObj:259
BEREMOTE: [05/01/13 14:03:09] [9516] [fsys\shadow] - Informational: Closing Component 'System Files'
BEREMOTE: [05/01/13 14:03:09] [9516] [fsys\shadow] - Informational: calling IVssBackupComponents::SetBackupSucceeded with status 'FS_READING_OBJECT_FAILURE (0xE000FEDF)' for Component 'System Files' in SHADOW::CloseComponent