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Tape Library Not Detected by BE 2014 and device manager (Windows SERVER 2012)

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我需要解决方案

Hi everyone,

I have recently migrated from BE2010 to BE2014 and noticed that the tape libary is not being detected by both windows and BE. It used to be detected without issues on the old server and is showing up in device manager there too. The one thing that was changed on the library is that instead of using the old SCSI tape drives, we replaced them with SAS tape drives. The tape drives, though, are being detected both by device manager and BE.

 

This is a DELL ML6000. Normally, I would ask the vendor but it is already out of warranty. Just taking my chance here if anyone has had this problem before. I have already installed the latest firmware for the library. I guess I should mention that this is not connected via fiber. Thanks in advance/

 

OLD environment: Windows Server 2003 R2, BE 2010

3 LTO SCSI Drives - detected

ML6000 - detected

 

 

NEW environment: Windows Server 2012 Standard, BE 2014

3 LTO SAS drives - detected

same ML6000 - not detected


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