I'm not exactly sure what I have done but here is the story.
We were running BE 2012. Our contract(s) were due to expire 10/06/14.
I received our new contract for the 2014 server (contained the .slf and serial #) and decided to go ahead and upgrade from 2012 to 2014
Since the new contract didnt start 10/7/14, when I did the update it came in Trail Mode. Okay .. thats fine .. it should okay come 10/7.
Its 10/7 and I am still in Trial Mode.
When I opened BE2014 it now shows the "Maintenance" licenses for all the products (server and addons).
If I try to Install the licenses it tells me I have installed the Maintenance, do i want to install the Product License ... (oops..??) If I try to use the .slf files it tells me they are already registered.
So, I have BE2014 running in Trial Mode with Maintence licenses applied that will expire in 54 days ..
How do I go about getting the Product license and if this was an upgrade, why wouldnt it have brought the 2012 license in and upraded when 2014 information was added (other than I have managed to screw it up... ) ..
Appreciate any advice and assistance..
Bob Moody